Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please do not send your purchase back to the manufacturer.
We do not accept any returns.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
If approved , your refund will be processed, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Unfortunately, sale items cannot be refunded, only normal priced items.
Exchanges (if applicable)
We only replace items if they are defective or damaged upon receiving it.
Of which, please take a photo as proof and inform us as soon as possible.
Send us an email at email@example.com
If this was a gift and you would like a refund, please email to firstname.lastname@example.org. Once your refund has been processed, we will send a refund to the gift giver and he will find out about your return.
Disclaimer: The Front Shed bears no responsibility for the quality of our products as all of our products comes directly from our suppliers. Should you have any issues with any of your products, we will endevour to rectify this with a refund or discount where possible.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.